



NO GOOD!
First problem: Player would 'default' to showing "Closed Captions" on some DVD's - have to return to Disc Menu to turn off CC and restart DVD.
Second problem: Picture would "freeze" - have to restart the DVD
I would like to give this player a "No-Star" rating since giving it one star might mean it has some usefulness - which it didn't.
Solution: Returning unit for a diferent brand.
ON THE PLUS SIDE: Amazon's total "hassel-free" policy to return the unit (as long as it was returned within the first 30 days)
2010-03-09




STAY AWAY!
I got this DVD player as a replacement for my refurbished Samsung DVD1080P8, the previous years model. At around 60 days, the player had problems playing discs of all kids.
To make a long story short, it took me FOUR MONTHS of going back and forth and them sending me 2 other defective players before I got a NEW P9. Now, it's been less then six months (I'm guessing) and this NEW player has stopped paying audio.
Throughout this entire ordeal, most of the CS agents from two different companies (one Samsung and the other a contractor for Samsung) couldn't give a hoot that I have a Samsung 56" DLP HDTV, a Samsung $2000 fridge, and have owned nothing but Samsung cell phones for almost 15 years.
Now I'm on Samsung "Chat" hoping just how much teeth-pulling I have to endure to resolve this matter. Do yourself a favor and buy something else.
I have NEVER had such a bad overall customer service experience in my entire LIFE! No mattere how they resolve my problem this time, I will never forget it. If I don't get a satisfactory resolution TODAY, I'm buying a Sony.
2010-03-05