DIRECTV H21-100 HD SATELLITE RECEIVER DIRECT TV NIB!!!!

Although Amazon.com doesn't say it anywhere in its description, the HR21 DIRECTV® requires a 24 month commitment and all equipment must be returned to DIRECTV® if customer cancels service with DIRECTV®

this price isn't a saving everyone large electronics retailer is selling this item for the same price

I learned this the hard way so I wanted to let others know. If you already have DirecTV service and purchase new equipment, your service contract will be extended by 2 years on the date you activate the new equipment. Customer service is the worst I have ever dealt with.

I can't believe what a bad install job I found on the roof when I just went up there. There were 3 loose bolts, and at least one bolt was missing. The entire dish is so loose it's about to fall off the roof. I'd fix it myself, but a bolt is missing.

I called DirecTV so they can come out of fix this terrible installation, and they want $80 for it! That's outrageuous! You'd think they would want to fix something that was their fault to begin with. I can understand occasional problems - but wanting to charge me for something that is clearly not my fault is crazy. I installed the previous dish and it was up there for years & years with no problems.

I've always liked DirecTV, but after this, I'll be looking at switching.

I bought two Directv Hd dvrs in April of 2007. What a nightmare, freeze ups (two or three a day), broken up picture, stuttering sound, the whole mess. I finally sent both boxes back and re-installed my TIVO based receivers. Fast forward a year, I decided to try again mainly because of the many many new HD channels on Directv (NFL in HD! ummmmmmmmm). I found the HR21-700 boxes were better by this time but still not really right. In the last few weeks Directv has released a software update that seems to have really done it for these units. I have had zero problems with these boxes since the last update and I urge any one who had a bad experience in the past to try again. I think you will be very pleasantly surprised!