TiVo TCD649080 Series2 80-Hour Dual-Tuner Digital Video Recorder

the order was extrememly difficult to complete online and the person on your phone help line did not a have clear grasp of the English langguage..that was unacceptable to me

I once had a TiVo some time ago and had forgotten how wonderful it is! Watching television is never as good without a TiVo. Selecting the shows I want, when I want to watch them, and powering through commercials make the TiVo well worth the price.

Installation took several hours and was frustrating. More clear instructions would have been helpful. The Rebate Center site is not customer friendly. Different terms are used interchangeably and instructions are not complete. The site would not take the service number on my unit; my email to rebate customer service was never answered. Eventually I reached a customer service person by telephone (the general customer service number, not the rebate number, which gives you only tapes)who solved the problem manually. I'd suggest calling that number, which is in the booklet that comes with the unit, at the first sign of trouble.

This is the best thing for new parents of a toddler. If he starts crying, press pause! Can't stay awake for Conan? Record it! Yippee!! I also like the search functions. Makes it easy to find shows to record. We're having a great time with TiVo! Also, love fast-forwarding thru commercials

I gave this to my wife for Christmas and now we are both hooked on TIVO. Basically, just like everyone says it will, it changes the way you watch TV. Bye-bye commercials. See ya stuff we don't want to watch. Now we really do watch only what we want and we get to watch it on our schedule. Having said that, the reason I did not give it five stars is the setup is quite an undertaking. The hooking it up wasn't too bad, but the oodles of menus that follow take a while, and when we got to the part about linking it into our wireless network it went over our heads. We still have yet to get that feature to function. Even after you purchase separately the wireless network adapter, it seems as though the network itself must be set up in a pretty specific way. Luckily you can still do it through the phone line as well or we would be up a creek. Overall I would say that TIVO makes me happy.